Support
For any support inquiries, please contact:
Nicolae Cismaru
Product Manager
Contacting us via e-mail allows us a better way to send you detailed answers. We answer all e-mails within 24 hours (excepting week-ends). We are also providing support via instant message chat.
To learn more about the application, you may want to browse the user guide online or download the pdf version. The user guide can also be accessed from the Help menu of the application.
The blog has a series of how-to posts on topics not covered by the user guide.
I wanted to write a special note of appreciation to Nicu and his technical support. Nicu really went the extra mile to customize invoice templates for me, answer many questions (which in effect was a personal tutorial), and even fix a glitch in how the program was operating on my computer.
All of his responses were timely and on point. It was a pleasure to work with him and receive that level of personalized attention at a time when most of my interaction with other technical support feels anonymous.